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The products shown in this site are all orderable but we may not have available sizes for you. So, if you get into the products details page and see there are no sizes available, you should contact Ion Fiz to let him know you want to order it. If any doubt do not hesitate in asking, orders are very specific and Ion will take notes.

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{mooblock= How to buy}

1- Choose the section (woman, man) and then the product type (jacket, coat, dress, etc).

2- View the products you are interested in and click on the photograph to zoom in and see every detail, available sizes, composition, reference code and price.

3- Select an item of clothing and add it to your basket. You can then choose to continue shopping or to process order. If you wish to continue shopping, repeat the process but if you wish to process the order, log in.

4- Once you have entered your details, check that they are correct and click on confirm.

5- Check that the shipping and billing addresses are correct.

6- Select a payment method: Visa, Pay Pal…

7- Confirm the order.

8- You will receive an email confirming your order.

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{mooblock= Info about  orders}

Are the prices of the online store and my local store ION FIZ are the same ?
It depends on the store where ION FIZ products and special discounts both online store ION FIZ as physical stores that sell products are purchased ION FIZ.
Is it possible to receive regular information in my e- mail with the latest news and offers from ION FIZ ?
Yes , simply click on the box for ” Newsletter ” (bottom right corner ) and enter your data or tick the ” Get Info” from the moment you become a registered user . They arrive in your inbox on the latest promotions, lookbook, events…

What should I do if I receive an incorrect item?
If at any time , by mistake, you receive an item that did not order, please contact our Customer Service :
ventas@ionfiz.com

What should I do if I receive a faulty ite
?
We only sell items in perfect condition , so that if , exceptionally , he gets a garment or accessory with some defect , please contact our Customer Service :
ventas@ionfiz.com

How I can make sure I made my purchase ?
Once your order is placed , you will receive an email confirmation . If you do not receive it , please contact our Customer Service : ventas@ionfiz.com 

 

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